If you are unable to find a new Lot number, Method, Reagent, or Instrument Kit in Unity Real Time 2.0 your Code Lists might be out of date. To update your Code List please do the following:
- In Unity Real Time 2.0, go to Tools menu, then Unity Interlab, click on Send/Receive Data
- Uncheck Send data to Bio-Rad. Click on the check boxes in front of Receive Data, Receive codel list, Receive Analytical Goals information, and Receive Instrument setup .
- You should see the status indicator (blue bars) go all the way from the left to the right and then halt at about 2/3. Wait for a few moments (even if the window says “Not Responding”), the database is updating. In almost all scenarios this should not take more that 5 minutes.
- It has completed when you see, “Data Import Completed”.
If you get an Error Message, network security is blocking the transmission. See your internal IT for assistance. Or contact Bio-Rad Support for further assistance.
If you require further assistance please contact Bio-Rad Software Support at 800-854-6737 option 3.